Registering ERE

ERE is free. It works once it is registered with your email address, one time on each computer.

The first start

  1. Fill in your email address, your name, and if you like your company and phone number.
  2. Already using Tagtough Online? Leave the registration code empty: your email address is enough. A new customer types the registration code from the sticker in the box, or asks their supplier for it.
  3. Leave Version check and baton report ticked, or untick it (see below).
  4. Click Send me a code. An email with a 6-digit code arrives within a minute or two; look in the spam folder if it does not.
  5. Type the code into the box and click Register. ERE opens. From then on it starts as usual on this computer, with or without internet.

The code is valid for 30 minutes. A wrong code can be tried again a few times; after that, ask for a new one.

What ERE reports

With Version check and baton report on, ERE tells Magtouch, the supplier, which version of ERE it is and which batons it downloads: their id, version and clock, and how many records were in the download. Not the clockings themselves. Magtouch uses this to offer upgrades (ERE asks you; it never installs anything by itself) and remote diagnostics. Switch it off under Settings whenever you like.

Sending the full downloads to the online system, and keeping names in step with it, stay off until you switch them on in Advanced mode.

A new computer

One email address registers one computer. To move ERE to a new computer, install it there and register with the same email address: the screen says the address is registered on another computer, and the code from the email moves the registration. ERE on the old computer will then ask to be registered again the next time it talks to Magtouch. Use Backup and restore to take your data along; the registration is not part of a backup, so the new computer is registered as above.

When ERE asks to be registered again

That happens only when Magtouch asks for it, for example after a move to another computer. Everything in ERE is kept: register with your email address and carry on.

No internet

The registration screen shows a computer code. Call Magtouch on 011 524 0255 with it, your email address and your details. Magtouch gives you an unlock code of 10 letters and digits. Type your email address in the box at the top, the unlock code in the box at the bottom, and press Unlock: ERE opens straight away.

The unlock code works only on this computer and with that email address. The first time the computer is on the internet, ERE tells Magtouch and gets its number on the online system; nothing else is sent before that.

Problems