Support / Magcell and Online Guarding (earlier systems)
What the lights on a Magcell mean
If only one LED is on, the label to its left says what the unit is doing. If only one LED is flashing, read the label to its right. For combinations, use the tables.
Normal operation
| Top | Middle | Bottom | For how long | What is happening |
|---|---|---|---|---|
| On | Off | Off | Any | Ready. The unit has reached the server within the last hour |
| Off | On | Off | Any | Downloading from the baton. Do not remove the baton |
| Off | Flashing | Off | Any | Waiting for you to remove the baton |
| Off | Off | On | Under 5 minutes | Sending to the server |
| Off | On | Flashing | Under 5 minutes | Looking for the modem or SIM card |
| On | Off | Flashing | Under 5 minutes | Looking for network signal |
| Off | Flashing | Flashing | Under 5 minutes | Looking for network signal |
Faults
| Top | Middle | Bottom | For how long | What to do |
|---|---|---|---|---|
| Off | On | Flashing | Over 5 minutes | Put the SIM in a phone: check it is registered for data and has no PIN |
| On | Off | Flashing | Over 5 minutes | SIM is not registered, or there is no signal |
| Off | Flashing | Flashing | Over 5 minutes | The unit cannot find signal |
| Off | Off | On | Over 5 minutes | Check the SIM's airtime |
| Off | Off | Flashing | Any | The baton was not downloaded correctly, or it was empty |