Downloads

Software, drivers, manuals, data sheets and certificates, grouped by product. Firmware is not published; ask support if a unit needs an update.

Company documents and certificates

• B-BBEE sworn affidavit PDF, 1002 KB
• Intrinsic safety certificate, Tagtough baton and Mini Rock PDF, 141 KB

Tagtough Starter Kit

• Tagtough kit manual PDF, 5.2 MB
• Tagtough starter kit data sheet PDF, 253 KB
• Tagtough pamphlet, front PDF, 274 KB
• Tagtough pamphlet, back PDF, 504 KB
• Intrinsic safety certificate PDF, 141 KB

Suga Blu Online Starter Kit

• Suga Blu starter kit data sheet PDF, 311 KB
• Suga Blu kit pamphlet PDF, 242 KB
• Suga Blu pamphlet, front PDF, 1.6 MB
• Suga Blu pamphlet, back PDF, 5.2 MB
• Warranty terms PDF, 9.4 MB

Tagtough baton

• Use and care of the Tagtough patrol baton (for guards) PDF, 379 KB
• Tagtough baton data sheet PDF, 216 KB
• Intrinsic safety certificate PDF, 141 KB
• Intrinsic safety assessment report PDF, 1.4 MB
• Hazardous area classification PDF, 327 KB

Suga Blu

• Suga Blu baton with charger data sheet PDF, 364 KB
• Suga Blu baton pamphlet PDF, 110 KB

Remote Uploader (RUE)

• Remote Uploader data sheet PDF, 409 KB
• Remote Uploader pamphlet PDF, 1.1 MB

Tagtough Online

• Control room practical guide PDF, 2.2 MB
• Features pamphlet PDF, 543 KB
• Manual for managers, supervisors and the control room PDF, 1.2 MB
• Manual for guards PDF, 375 KB
• How-to: logging in PDF, 333 KB
• How-to: reports PDF, 394 KB
• How-to: the control room PDF, 494 KB
• How-to: shifts and notifications PDF, 563 KB
• How-to: guards on Telegram PDF, 356 KB
• Log in to Tagtough Online Link

Mini Rock

• Mini Rock pamphlet PDF, 1.3 MB

Doc Pro upload station

• Doc Pro data sheet PDF, 182 KB
• Doc Pro USB driver for Windows EXE, 2.2 MB

Tagtough desktop software

• Tagtough software installer EXE, 1.6 MB, version 1.04, August 2025
• Tagtough software installer (previous) EXE, 5.8 MB, version 1.03, November 2023
• Tagtough software installer (older) EXE, 5.8 MB, version 1.02, November 2023
• Tagtough software installer (oldest) EXE, 8.3 MB, version 1.01, October 2020
• Help: downloading a baton PDF, 556 KB
• Help: the overview report PDF, 385 KB
• Sample detailed report PDF, 26 KB
• Sample overview report PDF, 20 KB
• Spreadsheet import example XLS, 26 KB

Stationary Guard

• Stationary Guard pamphlet PDF, 1.2 MB

GuardSense

• GuardSense guide for guards (3 pages) PDF, 42 KB
• How-to: setting up and supporting GuardSense PDF, 423 KB
• Open GuardSense Link

Telegram guard bot

• How-to: guards on Telegram PDF, 356 KB
• Instructions for Telegram alert setup (earlier guide) PDF, 420 KB

Kijani

• Documentation Link
• Kijani v3 schematic PDF, 126 KB

Mag Express

• Mag Express unit data sheet PDF, 418 KB
• Mag Express Starter Kit data sheet PDF, 175 KB
• Online system pamphlet, front PDF, 1.7 MB
• Online system pamphlet, back PDF, 5.3 MB
• Quick guide: activating email, clocking points and downloading a baton PDF, 181 KB
• Mag Express data sheet PDF, 418 KB
• Mag Express features PDF, 919 KB
• Mag Express online installation guide PDF, 1.0 MB
• Guard instructions PDF, 387 KB
• Mag Express advert PDF, 5.5 MB

Magtouch Electronics baton

• Magtouch Electronics stainless steel baton data sheet PDF, 250 KB
• How to test your baton, and troubleshooting PDF, 71 KB
• LED indicator card PDF, 761 KB

Magtouch Electronics Desktop Starter Kit

• Desktop Starter Kit data sheet PDF, 129 KB
• Desktop system guide PDF, 499 KB
• Desktop pamphlet, front PDF, 1.4 MB
• Desktop pamphlet, back PDF, 4.4 MB

Access Line

• Access Line pamphlet: basic system PDF, 3.2 MB
• Access Line pamphlet: advanced system PDF, 850 KB
• Installing the Access Line software PDF, 453 KB
• Help: downloading a baton PDF, 556 KB
• Help: reports PDF, 506 KB
• Help: the overview report PDF, 465 KB
• Helpful hints PDF, 849 KB

Failed Patrol Unit

• FP Timer operating instructions PDF, 290 KB