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Support / Batons and points

What the lights on a Suga Blu mean

When Light Meaning
After clocking a point Green flash Point clocked correctly
After clocking a point Blue flash Battery low
After clocking a point Yellow flash Moisture detected
On the charger Blue flashing Charging
On the charger Green, solid Finished charging
Idle Blue or white flashing No contact with the network for more than 4 minutes
Idle Red flashing No contact with the network for more than 20 minutes

If the baton has had no network contact for a long time, charge it overnight and clock a point where you know there is cellular signal. If it still does not report, the SIM card may no longer be active: contact support.

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